Michael Aun

Successful Entrepreneur; Authority on Customer Relations, Sales, Change & Relationship Building
Fee Range: $7,500–$10,000 [FEE NOTE]
Travels From: Florida

Michael Aun is a man of diverse background. As a successful businessman, he has presided over a real estate development firm, a construction business, a nationally acclaimed family-owned restaurant and a very successful insurance practice with twenty-two offices around the state of Florida.

As a writer, his popular column, Behind the Mike, has been syndicated in some sixty southeastern newspapers and periodicals for over a quarter century. He has authored or co-authored several books, the latest titled, The Toastmasters International Guide to Successful Speaking. His other books are The Great Communicators, Marketing Masters, and Build a Better You, Starting Now!.

He has produced a dozen audio cassette learning systems and a score of video training modules used by Fortune 500 companies all over the globe. The author of hundreds of articles on sales, management, leadership, customer service, change, communication skills and relationship strategies, he has been speaking professionally since 1974.

Aun rose to international acclaim in 1978 when he won the “World Championship of Public Speaking” for Toastmasters International. He won the coveted honor by defeating eight other speakers representing some 150,000 Toastmasters from the 65-country Toastmasters International speaking world.

He has since shared the lectern with Presidents Carter, Reagan and Bush as well as speaking giants Tom Peters, Mark Russell, Tony Robbins, Art Linkletter, Paul Harvey, and the late Dr. Norman Vincent Peale.

In 1983, he was presented the prestigious “earned” Certified Speaking Professional designation by the National Speakers Association, one of only 150 speakers in the world to be so honored at the time. In 1989, the 3,500 member National Speakers Association elected him to their Board of Directors.

In 2000, Michael was presented the Council of Peers Award of Excellence (CPAE Speaker Hall of Fame) award by the National Speakers Association. He is the only living speaker in the world to have received the CPAE, the CSP (from the National Speakers Association) and the World Championship of Public Speaking (from Toastmasters International). In 2001, he received the "George Morrisey Lifetime Achievement Award" from the National Speakers Association Central Florida Chapter.

Most Requested Topics:

  • Eagles or Buzzards, Which Are You? Hundreds of specific ideas on leadership, utilizing 160 slides in a visual extravaganza of information and learning. Five keys to effective leadership. Ten different ideas on how to be a better listener. The significant difference between management and leadership.

  • Have I Gotta Beg to Buy: 13 key reasons why people choose to or not to do business with you. Whether it's the external customer who ultimately uses your product or service or the internal customer whose department is critical to yours. You'll learn about the A's--available, amiable, attitude and the P's--patience, persistence, politeness of customer satisfaction. Michael will review the five kinds of difficult behavior you'll face from your external and internal customer. Learn the three key reasons why customers don't bother to complain about poor service. Learn the ten important strategies to listening to the customer as well as the four key ingredients to thanking the customer. The audience will participate in a skit that throws the spotlight on three important relationship styles. Hundreds of slides and visuals and a multi-page handout.

  • The Trouble With the Future Is It Ain’t What It Used to Be: If you try to do today what you did yesterday, you won't be around to do business tomorrow. Because change is constant, we must constantly change. That's the trouble with the future; it ain't what it used to be! Hundreds of visuals that sell and tell the story of change in a pro-active fashion with audience participation. Ten keys that help you to become a better listener; the five most important ways to implement change through effective leadership and the three critical ways to understand the motivation of others. Three separate strategies for dealing with change.